Meknology Inc. Privacy & Security Statement
Introduction
At Meknology Inc. ("Meknology," "we," "us," or "our"), we value and respect your privacy. This Privacy & Security Statement outlines how we collect, use, and disclose your personal information when you interact with us, whether through our websites, products, services, or other means. It also describes your rights and choices regarding your personal information.
Scope of This Statement
This Privacy & Security Statement applies to personal information collected in connection with:Use of our websites and mobile applicationsPurchases of our equipment and byproductsAttendance at our eventsCommunications with our customer service teamInteractions with our authorized service providersEngagements on our social media platforms
Information We Collect
We may collect the following categories of personal information:
Identifiers: Name, email address, postal address, phone number, account login credentials
Commercial Information: Purchase history, transaction details, product preferences
Internet or Other Electronic Network Activity Information: Browsing history, search history, and interactions with our websites or advertisements
Geolocation Data: Precise location information if you enable location services
Professional or Employment-Related Information: Company name, job title, industry
Inferences: Preferences, characteristics, and behavior patterns
How We Collect Information
We collect personal information from:
Direct Interactions: When you provide information to us directly, such as when making a purchase, creating an account, or contacting customer service
Automated Technologies: Through cookies, web beacons, and similar technologies when you interact with our websites or emails
Third Parties: From service providers, advertising partners, and social media platforms
Use of Information
We use your personal information for purposes including:
Providing Services: To process transactions, fulfill orders, and provide customer support
Improving Offerings: To enhance our products, services, and user experience
Marketing: To send promotional communications and display targeted advertisements
Security: To detect and prevent fraud, unauthorized access, and other harmful activities
Compliance: To comply with legal obligations and enforce our terms and policies
SMS Messaging
We will ask your permission prior to sending you SMS messages through the course of forms, email or normal conversation. If you wish to Opt-Out at any time, reply "STOP" to any text or contact us via email (provided below) and ask us to specifically not send SMS messages.
Sharing of Information
We may share your personal information with:
Service Providers: Companies that perform services on our behalf, such as payment processing, order fulfillment, and marketing
Business Partners, Advisors, Contractors, Investors, and Stakeholders: Those with whom we jointly offer products or services, invest in Meknology, or contribute to the development of goods and services.
Legal Authorities: When required by law or to protect our rights and safety
Successors: In connection with a merger, acquisition, or sale of assets
Your Choices
You have choices regarding your personal information:
Access and Correction: You may request access to or correction of your personal information
Marketing Preferences: You can opt out of receiving marketing communications from us
Cookies: You can manage your cookie preferences through your browser settings
Security
We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Statement
We may update this Privacy & Security Statement from time to time. We will notify you of significant changes by posting the new statement on our website and updating the effective date.
Data Retention and Compliance
Meknology Inc. retains personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements, and to resolve disputes or enforce our agreements.We determine the appropriate retention period for personal information based on:The amount, nature, and sensitivity of the dataThe potential risk of harm from unauthorized use or disclosureThe purposes for which we process your data and whether those purposes can be achieved through other meansApplicable legal requirementsOnce the applicable retention period has expired, we will securely delete or anonymize your personal information, unless we are required to retain it longer to comply with legal obligations or regulatory requirements.We also implement appropriate technical and organizational measures to ensure the secure handling, storage, and destruction of personal data in line with data protection laws, such as the
General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and any other relevant legislation.If you have questions about our data retention practices or wish to request deletion of your personal data, please contact us via our web contact form.
Contact Us
If you have any questions or concerns about this Privacy & Security Statement or our privacy practices, please contact us through our website form.